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The Royal mail’s profits have reached almost £1m per day as it mulls over introducing rises in stamp prices. The company announced a surprise jump of £171m in bottom-line profits for the last six months. This is in comparison with a loss of £55m last year. It was helped by better-than-anticipated performances by its Post [...]
(Read More)23rd Sep 11
TalkTalk on top of Ofcom complaint table
by Harry Oldfield
TalkTalk has the unwanted position of being top of media regulator Ofcom’s complaint table for both fixed broadband and landline telephone services. The regulator’s latest data, which is from April to June, reveals that 3UK is top of the complaints table for mobile services. The latest report looked at every consumer telecoms complaint it received [...]
(Read More)19th Aug 11
TalkTalk fined £3m over wrong billing
by Katie Naylor
Ofcom has given telecommunications company TalkTalk a fine of £3m for sending customers bills for services they did not receive. The communications watchdog revealed that an investigation into to both TalkTalk and Tiscali UK in July last year found that both companies had wrongly billed people, particularly customers who had already closed their accounts. TalkTalk [...]
(Read More)28th Jul 11
Everything Everywhere suffers fall in turnover as Ofcom cuts take effect
by Harry Oldfield
Everything Everywhere has seen margins, turnover and income per customer drop as the telecoms watchdog’s reductions to call charges start to bite. Ofcom lowered the cost of calling mobiles in April, a change that was costing Everything Everywhere £70m per quarter, said finance director Richard Moat. Year-on-year revenues declined by £105m to £3.1bn during the [...]
(Read More)1st Jul 11
News Corp closer to acquiring BSkyB
by Katie Naylor
The government has stated that it is minded to accept assurances from News Corp regarding the spin-off of Sky News, although it plans to consult on some new conditions. The Sky News spin-off is the key condition concerning News Corp being allowed to acquire full ownership of BSkyB. Among the conditions is ensuring that an [...]
(Read More)30th Jun 11
Virgin reprimanded on broadband claims
by Harry Oldfield
The Advertisiing Standards Authority has reprimanded Virgin Media for an online campaign which claimed rival broadband services conned customers. The campaign, “Stop the broadband con”, attempted to change the ways in which other broadband services went about advertising. Both Sky and BT complained to the ASA, which in turn ruled in their favour. It now [...]
(Read More)22nd Jun 11
Mobile companies can trade spectrum
by Natasha Redman
UK regulator Ofcom has granted permission to phone operators to trade spectrum in an initiative intended to increase the network capacity of mobiles. Available bandwidth is developing into a massive issue as smartphones put further demand on mobile networks. The trading of airwaves arrives ahead of a critical spectrum auction in 2012 which will bring [...]
(Read More)6th Jun 11
Ofcom warns 4G mobiles could scramble TV signals
by Natasha Redman
Next generation mobile phones are likely to disrupt digital television upon launching in 2013 unless companies act on the issue, warned the communications watchdog Ofcom. Ofcom has set out proposals aimed at reducing interference between 4G mobiles and digital TV, saying it hoped to make sure the two services are able to function side-by-side. It [...]
(Read More)27th May 11
O2 tops broadband study
by Harry Oldfield
Mobile broadband which O2 provides lmost web pages faster than other UK networks, according to research by Ofcom. The regulator took 4.2 million speed tests around the country. It discovered that the average download speed, taking all networks into account, was 1.5 megabits a second (Mbps) rising to 2.1 Mbps per second in areas with better coverage. [...]
(Read More)25th May 11
Royal Mail sell-off nearly complete
by Paul Russell
Government plans to have the Royal Mail privatised moved a step closer when legislation ensured the passage through the House of Lords was cleared. The Postal Service Bill is set to return to the Commons for its final stage on 9 June prior to being granted Royal Assent. Parliamentary Secretary from Business, Innovation and Skills [...]
(Read More)