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Tesco saw its market share fall below 30 per cent for the first time in almost seven years as it found it difficult to compete with cheaper rivals, revealed the latest figures. The retailer’s drop in the share of the market, to its lowest point since May 2005, came during a period when Sainsbury’s achieved [...]
(Read More)20th Jan 12
Tesco in effort to win back customers
by Paul Russell
Tesco is heavily promoting its offer to lure consumers back to its check-outs after admitting that its previous campaign to win shoppers had fallen flat. The UK’s biggest retailer has been promoting its latest deal in full-page newspaper adverts. The deal promises to give £5 off your next purchase if you spend £40 or more [...]
(Read More)12th Jan 12
Retail sales up 4% in December
by Paul Russell
A rush to snap up bargains during the final few days before Christmas helped shops achieve one of their strongest trading months of last year in December, revealed the British Retail Consortium. In spite of the collapse of lingerie group La Senza and a worse-than-expected performance by supermarket giant Morrisons, the BRC said that heavy [...]
(Read More)10th Jan 12
Morrisons gains customers but sells less
by Harry Oldfield
Supermarket chain Morrisons has cautioned that consumers tightened their belts over the Christmas period, as it delivered disappointing trading figures and said tough times were ahead in 2012. In spite of winning 800,000 extra customers per week during the period, it sold fewer products than at the same time last year, and many shoppers traded [...]
(Read More)16th Dec 11
Aldi and Lidl top survey of customer satisfaction
by Katie Naylor
Low-cost supermarkets Aldi and Lidl have outperformed more high-end rivals such as Marks & Spencer in a yearly supermarket satisfaction report. The survey, conducted by consumer group Which?, placed Waitrose on top of the pile for the third consecutive year, receiving a total of 83 per cent for satisfaction and praise for its products and staff. [...]
(Read More)16th Dec 11
British retailers struggle in Christmas build-up
by Harry Oldfield
The UK’s high streets saw retail sales slump more than expected last month despite heavy discounting. Britain’s retail sales volumes dropped by 0.7 per cent in November, revealed figures from the Office for National Statistics (ONS), a poorer performance than the forecast for a decline of 0.4 per cent. Retailers are struggling to cope with [...]
(Read More)7th Dec 11
Supermarkets accused of misleading shoppers
by Harry Oldfield
Supermarkets have faced allegations of hoodwinking consumers with a series of misleading and false pricing claims which could leave them risking of prosecution, revealed a damning report. A study into offers and pricing at the UK’s four major supermarket chains discovered that all had made untrue or erroneous assertions, and some even breached consumer regulations. [...]
(Read More)7th Dec 11
Tesco market share falls
by Sally Davies
Tesco’s market share has dropped following the launch of its ‘Price Drop’ campaign, revealed industry figures, but the UK’s biggest supermarket has gained customers. This inconsistency was revealed in the most recent monthly figures by Kantar Worldpanel, which monitors supermarket shopping data. The market share of Tesco – based on how much money is being [...]
(Read More)11th Nov 11
Cheap food boosts Morrisons and Restaurant group
by Harry Oldfield
Supermarket Morrisons and the firm behind the Frankie & Benny’s and Garfunkel’s restaurants are among a small group of companies, focused on good value products, which are faring well amid a more challenging economic environment, revealed results yesterday. Morrisons reported that third-quarter like-for-like sales had gone up by 2.4 per cent without taking fuel sales [...]
(Read More)2nd Nov 11
Morrisons discusses denying temps equal pay
by Natasha Redman
A string of retailing and manufacturing employers are following Tesco’s lead by talking with their recruiters about a loophole in the law which is aimed at giving agency employees the same pay as full-time staff. The UK’s fourth biggest supermarket chain Morrisons confirmed it has held talks with its recruiters within the logistics and manufacturing [...]
(Read More)