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Many UK retailers, including giants ASDA and Tesco, are calling on a complete review and overhaul of the rules regarding sales of age-restricted products such as alcohol and tobacco, as they claim the rules are too complicated and need to be made more transparent. The proponents of the review are asking the UK Government to [...]
(Read More)23rd Aug 10
Research shows self checkout queues may not be so speedy
by Harry Oldfield
A recent study by trade magazine the Grocer has shown that contrary to the intended effects of reducing queues and checkout times, self-checkout services at supermarkets around the UK such as Tesco, Sainsbury’s, Morrisons, and ASDA may instead be increasing time spent waiting in line. A separate survey added support to the study by the [...]
(Read More)19th Aug 10
ASDA chief concedes supermarket food not up to snuff
by Adam Richards
ASDA chief executive Andy Clarke announced during a speech, in which he was explaining the recent poor performance of his firm’s sales relative to rivals Sainsbury’s and Morrison’s, that the food ASDA sells at its stores around the UK is not up to scratch. Many pundits have branded the excerpt as a Ratner Moment, in [...]
(Read More)18th Aug 10
ASDA sales drop may represent consumer economic fears
by Katie Naylor
ASDA has announced a drop in underlying sales for the second straight quarter, and warned that the decrease may be a result of increasing consumer fears regarding poor economic conditions, increased taxes, and the high price of petrol. The UK supermarket giant reported that like-for-like sales during the quarter, excluding fuel, dropped by .4 per [...]
(Read More)17th Aug 10
UK retailers have different IT philosophies
by Katie Naylor
The largest UK retailers all have a different outlook on how IT can best serve their corporate needs, ranging from relatively small annual expenditures from firms such as Waitrose and ASDA to mammoth investments in technology by Sainsbury’s and Tesco. According to the Martec poll among UK retailers and their IT expenditures, most firms have [...]
(Read More)4th Aug 10
Suppliers get watchdog protection against powerful grocers
by Harry Oldfield
Supermarket suppliers will have protection against bullying from the 10 largest supermarket firms in the UK, as the Groceries Code Adjudicator (GCA) has announced that it will be monitoring the supermarket giants in regards to unethical behaviour in its dealings with product suppliers. The GCA said that it will watch all 10 firms whose turnover [...]
(Read More)30th Jul 10
ASDA execs meet with families of murder victims
by Katie Naylor
Executives from Wal-Mart, parent company of UK retail-giant ASDA, have met with the family of two brothers who were murdered over 35 years ago by a current ASDA employee. Billy Hunter, who now works at the ASDA store in Shore Road, was convicted of the 1975 murders of John and Thomas McErlane.
When he was reinstated [...]
22nd Jul 10
Notes in ASDA clothes urge customers not to buy more
by Harry Oldfield
Notes placed in clothes purchased at UK retailer ASDA claim that the company pays low wages to factory workers in Asian countries, and urges consumers to stop buying them from the retail giant. The group responsible for the notes is ActionAid, a charity organisation which accuses ASDA of paying an hourly wage to its workers [...]
(Read More)22nd Jul 10
Survey says M&S most trusted retailer
by Adam Richards
Marks and Spencer has been voted the most trusted retailer in the UK for the second year in a row, according to a YouGuv survey sponsored by marketing group Baber Smith. Over one-third of consumers, 39 per cent, rated M&S as one of their top three most trusted retailers, giving the firm a commanding margin [...]
(Read More)14th Jul 10
ASA bans ASDA advert
by Adam Richards
The Advertising Standards Authority has upheld a ban of an advert by UK retailer ASDA after it received complaints regarding the company’s 100-day return policy. One particular consumer claimed that the 100-day return policy was misleading for consumers and contradictory to the Sale of Goods Act.
The advert under scrutiny appeared on television for George clothing [...]
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